Senior Service Agreement Specialist

Job ID: req4729

Employee Type: exempt full-time

Division: Contracts & Acquisitions

Facility: Telework: US

Location: USA

The Frederick National Laboratory is operated by Leidos Biomedical Research, Inc. The lab addresses some of the most urgent and intractable problems in the biomedical sciences in cancer and AIDS, drug development and first-in-human clinical trials, applications of nanotechnology in medicine, and rapid response to emerging threats of infectious diseases.

Accountability, Compassion, Collaboration, Dedication, Integrity and Versatility; it's the FNL way.

PROGRAM DESCRIPTION

The Purchasing Associate III coordinates and administers service and maintenance agreements for scientific, laboratory, and other specialized equipment. This position manages service agreement renewals, additions, changes, and cancellations; reviews purchasing documents; maintains accurate contract and equipment records; coordinates with vendors and internal customers; and helps ensure required preventive maintenance and service activities are properly documented.

The position serves as a key resource for service agreement and equipment maintenance processes and works closely with purchasing staff, equipment owners, administrative personnel, vendors, and environmental health and safety staff.

KEY ROLES AND RESPONSIBILITIES

• Independently administer service and maintenance agreements for specialized equipment, including renewals, additions, modifications, and cancellations, coordinating required actions with equipment owners, internal stakeholders, and vendors.

• Prepare, review, and process service agreement documentation and purchase orders, ensuring accuracy, completeness, and compliance with established purchasing procedures.

• Maintain and oversee the accuracy and integrity of service agreement, equipment, vendor, purchase order, and preventive maintenance records within applicable databases and asset management systems.

• Analyze system reports and operational data to identify discrepancies, monitor processing timelines and performance metrics, support cost reporting and planning, and recommend corrective actions.

• Coordinate with vendors, equipment owners, purchasing personnel, and other stakeholders to resolve complex service agreement, purchasing, equipment maintenance, and billing issues.

• Serve as a subject-matter resource by providing guidance and training to staff on service agreement administration, purchasing procedures, time-and-materials service requests, and related systems.

• Develop and maintain procedures, templates, and standard processes that promote consistency, incorporate applicable environmental, health, and safety requirements, and strengthen operational controls.

• Identify and implement opportunities to improve workflow efficiency, data quality, cost effectiveness, and customer service while independently managing competing priorities and deadlines.

BASIC QUAILIFICATIONS

To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below:

• Possession of Bachelor’s degree from an accredited college/university according to the Council for Higher Education Accreditation (CHEA) or four (4) years relevant experience in lieu of degree. Foreign degrees must be evaluated for U.S. equivalency.

• In addition to the education requirements, a minimum of five (5) years of experience in purchasing, contract administration, vendor management, service agreement administration, or related business functions.

• Experience reviewing purchasing documents, maintaining accurate records, analyzing data, and resolving discrepancies.

• Experience using computerized purchasing, asset management, or maintenance management systems and Microsoft Office applications, particularly Excel.

• Strong analytical, organizational, communication, and problem-solving skills, with the ability to manage competing priorities and collaborate effectively with internal and external stakeholders.

• Experience developing or improving business processes, preparing operational reports, and monitoring performance metrics.

• Experience administering service and maintenance agreements for laboratory, scientific, medical, technical, or other specialized equipment, including preventive maintenance requirements.

• Experience with equipment lifecycle management, enterprise asset management systems, or service agreement cost analysis.

• Experience in a research, laboratory, healthcare, government contracting, or similarly regulated environment.

• Ability to travel if needed for business purposes.

• Candidate must reside in the Eastern Time Zone.

• Ability to obtain and maintain a security clearance.

PREFERRED QUALIFICATIONS

Candidates with these desired skills will be given preferential consideration:

• Ability to collaborate effectively with cross-functional teams and represent the department professionally when coordinating with internal and external stakeholders.

• Experience with or in support of a government contracting office.

• Experience with Deltek, Costpoint, Maximo.

• High level experience in Microsoft Office suite.

• Experience in asset management including equipment inventories, locations, funding, lifecycle oversight, database accuracy.

• Experience in database management, exception reports, reconciliation, renewal-date tracking, reporting accuracy.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, color, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here

73,800.00 - 108,600.00 USD

The posted pay range for this job is a general guideline and not a guarantee of compensation or salary. Additional factors considered in extending an offer include, but are not limited to, responsibilities of the job, education, experience, knowledge, skills, and abilities as well as internal equity, and alignment with market data.

The salary range posted is a full-time equivalent salary and will vary depending on scheduled hours for part time positions