Institutional Account Manager - South
- Employer
- Novo Nordisk
- Location
- Orlando, FL
- Posted date
- Oct 2, 2026
View more categories
- Discipline
- Sales & Services, Account Management
- Required Education
- Masters Degree/MBA
- Position Type
- Full time
By clicking apply, your email address will be shared with the employer.
Job Details
About the Department
Novo Nordisk’s Market Access and Public Affairs team engages diverse stakeholders across political and healthcare landscapes to forge solutions that drive patient access to innovative products. We strive to deliver the best possible outcomes for patients with diabetes, obesity, growth hormone deficiencies and rare bleeding disorders through mutual wins for both Novo Nordisk and our Market Access customers. Our passion for helping people live better lives and our award-winning product pipeline can only be as effective as our ability to provide information to healthcare providers, key stakeholders and policymakers. Our Market Access and Public Affairs professionals ensure that the latest therapies and products reach the people who need them most, by creating an environment where innovation and chronic disease management drive optimal health outcomes. Are you ready to realize your potential?
The Position
Builds relationships and differentiates Novo Nordisk products in the marketplace, with targeted accounts that influence patient access and care. Targets include a range of influential stakeholders and decision makers, including but not limited to: National Group Purchasing Organizations, National and Regional Long Term Care Pharmacy Providers, National and Regional Federal Organizations such as Veterans Affairs and associated medical centers, Department of Defense and associated medical treatment facilities and Indian Health Services and associated regional sites, , as defined by the role. Account activities include, but are not limited to, formulary placement/consideration for Novo Nordisk products, integrating overall NNI brand and corporate awareness across the customer's organizational structure.
Relationships
This position reports into a Director or Senior Director within the Area or National Market Access Teams. Internally, this position has the responsibility of informing all appropriate NNI personnel of any access changes or updates in account status within targeted accounts, which may impact sales and marketing activities or other efforts across the organization. Key collaboration partners include the entire Market Access & Public Affairs Team, PCOR (Pricing, Contracting, Operations and Reimbursement), Marketing, Commercial Sales, Medical Affairs, Legal & Compliance and Human Resources.
External relationships include responsibility for multiple channels and customers as outlined in the Purpose of this Job Description. This role also develops productive relationships and maintains contact with key account personnel, including C-suite executives and department heads. Additionally, this role maintains relationships with other local and national associations, organizations and patient support partners.
Essential Functions
Masters Product and Disease State Knowledge:
Demonstrates a clear and thorough understanding of targeted disease states and their impact on all stakeholders/customers, as well as the full range of treatment options available and associated clinical outcomes
Leverages detailed knowledge of both Novo Nordisk and competitor products to communicate effectively and appropriately with key decision makers and influencers and differentiate NNI products in alignment with customer and patient needs and goals
Demonstrates Business Acumen:
Identifies new proactive methods and leverages existing methods, to gather and demonstrate a thorough understanding of integrated customer accounts, customer business models, financial dynamics, marketplace developments, competitive strategies, healthcare policy and NNI strategies and processes
Connects and aligns national sales and marketing strategies with the Areas unique market dynamics. Continuously monitors the changing local and national healthcare environment and adjusts business plans in a timely manner
Coordinates, implements and follows through on all relevant account contracts
Keeps abreast of all pricing changes and related impact to customer relationships and decision-making
Leverages NNI PRB approved patient-centric resources in a planful manner
Builds Business-Relevant Relationships:
Builds and leverages a network of relationships with internal and external stakeholders in order to ensure an aligned, customer-focused approach for the execution of business plans. This includes, but is not limited to, relationships with Sales colleagues to address localized geographic needs and opportunities
Identifies key stakeholders who impact relevant customer accounts
Develops plans to gain access to, build, maintain and leverage ongoing business-relevant relationships
Maintains and keeps customer information current within approved NNI CRM platform(s)
Develops And Executes Business Plans:
Identifies and prioritizes business opportunities based on an understanding of customers across geography
Develops and adapts business plans, with limited leadership guidance, that facilitate access to the NNI portfolio
Engages with cross-functional teams to ensure alignment around opportunities and integrated customer account approaches
Follows-up with internal and external stakeholders to review product value, quality of care and account satisfaction
Physical Requirements
50-75% overnight travel required. The incumbent should reside in NC SC GA, FL, AL, LA or MS.
Qualifications
A Bachelors Degree required
Masters Degree in business-relevant field preferred
At least 7 years pharmaceutical/biotech /healthcare industry experience required
A Minimum of 2 years successful account management or other relevant experience within the healthcare market or equivalent channel specific experience
Federal, Long-Term Care and Hospital channel experience preferred
Multiple channel and customer experience preferred
Demonstrated ability to deliver effective customer presentations
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.
Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.
If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
Company
Novo Nordisk is a leading global healthcare company, founded in 1923 and headquartered in Denmark. Our purpose is to drive change to defeat diabetes and other serious chronic diseases such as obesity and rare blood and endocrine disorders. We do so by pioneering scientific breakthroughs, expanding access to our medicines, and working to prevent and ultimately cure disease. Novo Nordisk employs about 54,400 people in 80 countries and markets its products in around 170 countries. For more information visit novonordisk.com.
Our US Research & Development hub, located in the Greater Boston area, brings together the best talent to drive life science innovation. Located in Lexington, Watertown and Cambridge, our teams reflect the full scope of R&D, from early research through late-stage clinical development. We are building for the future by creating a distinct R&D community based on collaboration, partnerships, and cutting-edge research across multiple modalities and therapeutic areas. We recognize that improving human health starts here and that patients rely on us. By combining the speed and agility of biotech with the quality, resources, and stability of a large pharmaceutical company, our US R&D hub will benefit from the best of both worlds to develop new medicines that meet the needs of patients.
We don’t take shortcuts… we’re in it for life We’re not your typical healthcare company. In a modern world of quick fixes, we focus on solutions to defeat serious chronic disease and create long-term health. Our unordinary mindset is at the heart of everything we do. We seek out new ideas and put people first as we push the boundaries of science, make healthcare more accessible, and work to treat, prevent, and even cure diseases that affect millions of lives. Because we believe it takes an unordinary approach to drive real, lasting change in health. Founded in Denmark in 1923, today we employ more than 77,000 people in 80 offices around the world – all united by our bold purpose to drive change to defeat serious chronic diseases.
- Phone
- 617-612-6200
- Location
- 75 Hayden Avenue
Lexington
MA
02421