Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology, and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us atwww.abbvie.com. Follow @abbvie onLinkedIn,Facebook,Instagram,XandYouTube.

Job Description

The Domain Architect, Salesforce Ecosystem owns the ecosystem roadmap, architecture standards, and design review operations for every Salesforce platform in Global Commercial Business Technology Services, governing approximately 32 critical applications post-migration. The role is the primary architecture relationship owner for Salesforce and is accountable fordriving decisions for Salesforce technology adoption, such asData 360,Agentforce,AgentExchange, and Headless 360.

Responsibilities:

• Advance programobjectivesand resolve high-impact technical issues.Advise onandvalidatesystem architecture designs, orchestrate cross-functional technical efforts, shape implementation strategies, and provide recommendations on ambiguous technical questions. In this domain: rule on Salesforce org strategy and connected-org questions,for example, steering decisionson Sales Cloud versus Service Cloud versus Health Cloud boundaries, and on where a capability belongs when Salesforce ships a native alternative to something AbbVie already runs.

• Manage design reviews and enforce architecture compliance.Lead Domain Review Board reviews for all initiatives touching Salesforce, classify review tierthroughweekly project request intakereviews,evaluate solution designsagainst the Architecture Review Checklist, and coordinate remediation plans with the Salesforce application teams. Own the Salesforce sections of the standards library and report review quality metrics.

• Drive continuous improvement of architecture frameworks.Iterate the Salesforce reference architectures and packaged deployment standards as the platformevolves, analyzing review feedback and benchmarking against Salesforce reference patterns and the Forward Deployed Engineering Partner Network. Own end-of-life and version currency positions, including managed package and API version deprecation exposure.

• Own technical strategy for major, complex programs.Own the Salesforce architecture workstream oflarge implementationprograms: platform design patterns, integration contracts, migration sequencing, sunset sequencing, and cutover criteria. Define technical approach and success criteria,establishquality standards, and coordinate multidisciplinary teams and external partners to standards-aligned delivery.

• Own the Salesforce ecosystem roadmap and cloud boundary decisions.Publish andmaintainthe multi-year Salesforce roadmap: cloud-by-cloud target state, release adoption posture, org strategy, and the sequence in which commercial capabilitiesconsolidateonto the platform. Define and defend the boundariesbetweenorgs, with the data model and licensing consequences of each decisionstated. Reconcile the roadmap quarterly against the Salesforce vendor roadmap.

• Author the Salesforce Standards Library.Own data model conventions, integration patterns, packaging and deployment standards, environment and sandbox topology, security and sharing model patterns, and platformlimitsgovernance. Onboard Salesforce application teams to the standard delivery pipeline with the packaged deployment standard in force.

• Govern agent and AI capability on the platform.Own the evaluation and admission path forAgentforceagents,AgentExchangelistings, and MCP toolexposureso the marketplace does not become an ungoverned procurement channel. Define what gets built, what gets installed, and what gets rejected, and enforce the constraint thatAgentforceagentsoperateexclusively within the Salesforce platform. Hold the Data 360 boundary: authoritative mastering stays upstream in the enterprise data estate.

• Own the Salesforce vendor relationship and rationalization decisions.Serve as primary architecture relationship owner for Salesforce: runthe quarterly strategic review cadence, track the release stream and product direction, and surface roadmap misalignment with the cost of waitingstated.Identifyduplicate capability inside the Salesforce estate and lead build, buy, or wait evaluations with supporting total cost of ownership analysis; a decision to wait must be time-boxed with a named re-evaluation trigger.

• Provide dotted-line technical leadership and cross-domain coordination.Provide architectural direction andmentorship to the Salesforce Platform Architect and to solutions architects in deliveryorganizations, andparticipate in Platform Architect hiring. Own the Salesforce side of the integration seams to content platforms, to integration middleware, and to the enterprise data estate.

• Lead competitive evaluation of new Salesforce capability. Lead technical assessment of new Salesforce products and ofAgentExchangeand marketplace offerings using the RFP Playbook where a competitive evaluation applies.

Qualifications

Required:

• Bachelor's degree in Computer Science, Information Systems, Engineering, ora relatedfield with 9 years of experience; OR Masters Degree with 8 years of experience; OR PhD with 4 years of experience.

• Respective years of progressive experience in enterprise, domain, or solution architecture, with demonstrated experiencearchitecting on the Salesforce platform at enterprise scale.

• Deep architectural depth across multiple Salesforce clouds, including at least two of Sales Cloud, Service Cloud, Health Cloud, Marketing Cloud, Commerce Cloud, or Data Cloud, with demonstrated command of the Salesforce data model, sharing and security model, platform limits, and governor constraints.

• Demonstrated experience with Salesforce org strategy: multi-org versus single-org trade-offs, connected orgs, environment and sandbox topology, and the licensing and data model consequences of each.

• Experience with Salesforce release management and packaged deployment (managed or unlocked packages, source-driven development, CI/CD for Salesforce). Experience migrating a Salesforce estate from one CI/CD toolchain to another is directly relevant.

• Experience architecting a CRM platform migration or consolidation program, including coexistence patterns between an incumbent and a target platform.

• Demonstrated experience authoring and publishing architecture standards, reference architectures, or roadmaps that delivery teamsactually adopted, and leading architecture review (DRB, ARB, or equivalent) as a governance participant rather than a gatekeeper.

• Ability to reasonabouttrade-offs with evidence rather than opinion, toidentifyreuse versus new build, and to produce a decision record covering alternatives, rationale, and risks. Ability to explaina complex architectural decisionto a non-technical business stakeholder.

• Experience in a regulated industry (pharmaceutical, healthcare, or financial services), with working understanding of the compliance implications of HCP engagement data, patient data, and consent handling in a CRM platform.

Preferred:

• Master's Degree or a broad architecture certification (TOGAF, AWS Solutions Architect Professional, or equivalent) preferred.

• 10+ years of progressive experience in enterprise, domain, or solution architecture, with at least 5yearsarchitecting on the Salesforce platform at enterprise scale.

• Salesforce Certified Technical Architect, Application Architect, System Architect, or Data Cloud Consultant; hands-on evaluation experience withAgentforce, Salesforce MCP or Headless 360 capability, or Data Cloud implementation; experience with Veeva CRM or Veeva SFA sufficient to reason about migration and coexistence from the incumbent side; familiarity with customer data platform versus master data management boundaries.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:

• The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at the timeof this posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographic location, andwemayultimatelypaymore or less than the posted range. This range may bemodifiedin thefuture.

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.

• This job is eligible toparticipatein our long-term incentiveprograms.

Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of any bonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employeeremainsin the Company's sole andabsolutediscretion unless and until paid andmay bemodifiedat the Companys sole and absolute discretion, consistent withapplicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visithttps://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html