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Business Systems Consultant

Employer
AbbVie
Location
North Chicago, IL
Posted date
Sep 28, 2026
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Job Details

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us atwww.abbvie.com. Follow @abbvie onLinkedIn,Facebook,Instagram,XandYouTube.

Job Description

Take the next step in your career with an organization that strategically invests in the long-term health of the company, its technology, and its people. The AbbVie Business Technology Solutions (BTS) team drives the digital transformation necessary for our treatments to positivelyimpactpatients' lives.

As a Business Systems Consultant in BTS Information Research (IR), you will support theglobal DevelopmentBiological Sciences (DBS) organization, including Preclinical Safety (PCS) and Regulated Bioanalysis. You will serve as a key liaison between business stakeholders and IT, translating business needs into effective, compliant, and scalable technology solutions. This role requires strong ownership, consultative leadership, and the ability toinfluence acrossbusiness and technology teams. Your key responsibilities will include understanding and documenting business process flows, gathering businessrequirements,identifyingimprovement opportunities, and leading system implementation and support efforts. You will manage validatedGxPsystems, including Laboratory Information Management Systems (LIMS),data,and imaging management platforms such asConcentriq, and Environmental Monitoring applications such asWatchDog.

Responsibilities:

  • Business Partnership & Strategy:Partner directly with BTS, vendors,andDBSstakeholders to understand business processes, priorities, drivers, and strategies across multiple areas.Translateneeds into technology-enabled opportunities, strategic initiatives, and business process improvements.

  • Systems Ownership &Accountability:Serve asITSystem Owner (ITSO) for assigned business systems, includingGxP/ validated applications such as LIMS, laboratory data and imaging platforms, and environmental monitoring systems. Maintain System Life Cycle (SLC) documentation and own end-to-end accountability for system quality, compliance, and delivery outcomes-partnering with vendorsandtechnical teams to resolve issues, deliver enhancements, and translate business needs into effective solutions.

  • Process Improvement & Information Strategy:Identifyopportunities to improve efficiency, reduce redundancies, and strengthen information management practices acrossDBSbusiness operations and applications. Assess business benefits, support prioritization decisions, and ensure proposed process and technology solutions align with business needs.

  • AI & Technology Enablement:Identifyopportunities to apply AI tools that improve or accelerate DBS business operations and scientific workflows, and partner with stakeholders andBTSteams to bring those opportunities to life.

  • Cross-Functional Delivery:Collaborate with global IRDevSci, BTS, vendors, business teams, and other technology partners to coordinate solution delivery, manage interdependencies,coordinate vendor, and internal service handoffs, and ensure effective communication across stakeholder groups.

  • Project, Change & Adoption Support:Support requirements definition, solution design validation, testing plans, training, change management, user adoption, project status communication, and issue resolution to ensure new systems and processes are implemented effectively.

  • Compliance & Risk Awareness:Ensure work aligns with applicable Corporate and Divisional policies, procedures, data governance expectations, and relevant regulatory requirements.

Qualifications

Required:

  • Bachelor's Degree with 7 years experience;Master's Degreewith 6 years experience; PhD with 2 years experience.

  • Demonstrated experience as a Business Analyst, Business SystemsConsultantor similar role in a technical environment.

  • Strong leadership, communication, interpersonal, organizational, and time management skills, with the ability to lead cross-functional teams and prioritize effectively.

  • Experience as an IT System Owner (ITSO) or similar role with accountability for the end-to-end system lifecycle, including design, implementation, operation, and decommissioning of non-GxPandGxPapplications.

  • Strong understanding of System Life Cycle (SLC), validation documentation, regulatory compliance, IT security, risk management, enterprise architecture, and security standards.

Preferred:

  • Familiarity with system deployment across cloud (e.g., AWS),on-premise, and hybrid environments-with the ability to quickly grasp technical components, architectures, and integrations.

  • Experienceidentifyingor implementing AI, automation, analytics, or digital enablement opportunities.

  • Experience supporting software product development and delivery, including softwaredevelopmentbest practices and Agile methodologies/tools such as JIRA and Confluence.

  • Pharmaceutical, biotechnology, healthcare, manufacturing, or regulated industry experience.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:

  • The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at the timeof this posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographic location, andwemayultimatelypaymore or less than the posted range. This range may bemodifiedin thefuture.

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.

  • This job is eligible toparticipatein our long-term incentiveprograms.

Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of any bonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employeeremainsin the Company's sole andabsolutediscretion unless and until paid andmay bemodifiedat the Companys sole and absolute discretion, consistent withapplicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visithttps://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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