Senior Manager, Customer Master Data Management

OVERVIEW

An ideal candidate for this role is someone who possesses strong leadership, project management and problem-solving skills, has the ability to work with diverse groups of people from within various departments and levels of the organization including senior leadership, and uses experience and good judgment to deliver solutions that add exceptional business value. This individual will be leading the implementation of large-scale US Commercial Operations initiatives. Candidate will be responsible for managing and coordinating multiple project timelines all at once related to operations implementations, business transformation efforts, and master data business integration. They will work directly with cross functional teams and business leaders to ensure the successful completion of projects. Individual will have direct responsibility for managing the data control team and all day to day activities, ensuring delivery against agreed upon service levels and overall service delivery of operational activities.

RESPONSIBILITIES

• Partner to set strategic direction for the business unit
• Lead initiatives with key internal and external stakeholders, including customers, sales, supply, distribution and operations, to ensure alignment of order to cash initiatives and processes
• Develop and deliver processes for the team that maintain strategic organization alignment
• Maintain open communication to keep team informed of department updates, critical business decisions and corporate messaging; direct updates to corresponding documentation or procedures
• Lead department processes to ensure adherence to regulatory requirements, corporate policy and industry standards
• Manage, coach and support development of all team members
• Communicate and monitor adherence to performance standards, addressing performance issue
• Review escalated cases and provide remediation, including follow-up with key stakeholders
• Develop, examine, analyze and present a variety of customer data points, deriving insights to help guide strategic initiatives
• Manage fast-paced environment and team, with the ability to set and balance competing priorities
• Lead/manage several projects with multiple deliverables simultaneously
• Industrious relationship builder undertaking and assisting with a variety of tasks associated to order to cash management
• Act as a thought leader; place emphasis and value on innovative solutions and calculated risks

QUALIFICATIONS

• Bachelors of Science or Administration degree or emphasis in Business related field
• Minimum 3 years of experience in the pharmaceutical industry or a regulated industry, experience with vaccines and/or biologics products highly desirable
• Ability to act in a complex and rapidly changing business environment, preferably 3 years

Our Benefits

CSL Seqirus employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL Seqirus offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL Seqirus has many benefits to help achieve your goals.

Please take the time to review our benefits site to see what’s available to you as a CSL Seqirus employee.

About CSL Seqirus CSL Seqirus is part of CSL Limited (ASX: CSL). As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. Learn more about CSL Seqirus.

We want CSL Seqirus to reflect the world around us

As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL Seqirus.

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