Senior Field Clinical Coordinator – PKU Chicago, IL

Who We Are

BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health.

Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities.

Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best – people with the right technical expertise and a relentless drive to solve real problems – and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, we’ve produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options.

Our Culture

Our Commercial organization leads our global sales and marketing strategies around the world. Our integrated team continues to solidify BioMarin’s commercial presence in the United States and Europe and is rapidly growing in other regions, such as Latin America, the Middle East and Asia-Pacific.

BioMarin is the world leader in delivering therapeutics that provide meaningful advances to patients who live with serious and life-threatening rare genetic diseases. We target diseases that lack effective therapies and affect relatively small numbers of patients, many of whom are children. These conditions are often inherited, difficult to diagnose, progressively debilitating and have few, if any, treatment options. BioMarin will continue to focus on advancing therapies that are the first or best of their kind. The Senior Field Clinical Coordinator: The Senior Field Clinical Coordinator (Sr-FCC) uses BioMarin approved educational materials to educate patients on the safe and appropriate use of BioMarin marketed therapies. Sr-FCCs support Palynziq product initiation and on-going therapy by collaborating closely with assigned clinics and the BioMarin account team (Field Sales and BioMarin RareConnections.)  Sr-FCCs do not provide medical advice.  Sr-FCC’s are based out of their homes, support 50-60 PKU patients from participating clinics in a designated geographical region.   In this role, the Senior Field Clinical Coordinator:  

• Works closely with assigned clinics, BioMarin field sales organization, and BioMarin RareConnections (RC) personnel to ensure timely initiation of BioMarin therapy and adherence-related activities for patients enrolled in BioMarin RareConnections  
• Works collaboratively in an account team (Account Manager, Case Manager, Clinical Coordinator) moving cases from referral to specialty pharmacy shipment to product start
•  Conducts patient-level education with new patient starts including BioMarin product information (safety, efficacy, dosing, administration, storage), disease state awareness, injection training, and clinic specific protocols at their request  
• Provides in-person support for self- administration of FDA-approved BioMarin marketed therapies as needed  
• Utilizes motivational interviewing skills to empower patients to advocate for their own health needs. Provides reminders for medication, clinic-prescribed labs, and clinic appointments at times convenient to patients.   
• Conducts ongoing patient-level education on disease and product administration technique to support safe and appropriate use of therapy   
• Participates in direct to patient educational events to raise patient awareness around disease state and appropriate BioMarin therapies. Typically conducted 3-4X/year on weekends and throughout the week  

 In addition to these responsibilities, the Senior Field Clinical Coordinator demonstrates leadership formally and informally on the broader team and consistently delivers the following:

• Influence beyond their own geography and regular contributor to the advancement of cross functional teams 
• Generation and communication of best practices and involvement in projects and initiatives that help shape strategy and implementation   
• Uncovers obstacles and trends and create solutions that are widely adopted   
• Considered subject matter experts in the role of a Clinical Coordinator and has advanced knowledge of PKU. 
• Contributes to regional and national assignments such as HUB training, Specialty Pharmacy education, field training, advocacy group alliance liaison, etc.   
• Regularly takes on formal and informal peer leadership opportunities 

Competencies Required

• Excellent interpersonal communication skills.  Advances patients’ health journey through exceptional motivational interviewing and positive outcomes.
• Strong presentation skills.  Ability to provide dynamic and engaging presentations to small and large groups
• An ideal team player who consistently demonstrates BioMarin Commercial values
• Action oriented, tenacious, and anticipating obstacles and leading solutions
• High business acumen and focused on customized value to all levels of customer (internal and external)
• Adaptability, consistently picking up on the need to change personal, interpersonal, and leadership behavior quickly
• Expert navigation of all systems and can align resources to action plans

• Requires travel, up to 65% work week 

Experience and Education: 

• 2+ years of Pharmaceutical experience as a patient educator  
• 4+ years of direct patient care experience in rare disease   
• Education as an allied health care professional   
• Bachelor’s degree in Allied Health preferred or work experience equivalent 

 Required: 

• Successful background check
• Valid Driver’s license and driving record

Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned.

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.