Senior Manager, Sales Incentive Compensation

Description:

This position is responsible for managing all aspects of Field Sales Incentive Compensation activities within Sales Operations for assigned field teams in North America. This includes but is not limited to: incentive compensation plan design and administration, sales contest design and administration, goal/quota setting, product launch planning/support, and plan fairness and effectiveness evaluation. This individual works closely with Sales Leadership and Sales Operations to provide input to compensation strategy opportunities and challenges through insightful business acumen activities. In addition, this individual must also develop strong cross functional collaborative relationships with brand leadership, BT, legal, compliance, HR and finance partners to ensure successful operational support.

Responsibilities:

• Design, communicate and maintain IC programs that reinforce sales strategy, align with business objectives, and maintain fiscal responsibility in a manner that is in compliance with all CSL, federal, state and local laws and policies.
• Identify opportunities to streamline IC operations and improve quality and productivity through automation. Implement enabling technologies and tools to automate and streamline sales reporting.
• Collaborate with commercial teams and IC vendor to apply industry best practices to develop optimal IC plans.
• Proactively drive the rewards and recognition program through measuringcompensationplan effectiveness, engagement and utilization.
• Develop and promote CSL IC best practices; identify and share relevant strategies and business rules that can be applied across multiple business units/product portfolios.
• Optimize goal setting strategy, lead process to set goals and develop measurement approach.
• Interface with BT and data operations to ensure appropriate data procurement, integration and governance.
• Design and implement a field sales communication plan to ensure understanding of IC plans and other IC strategies and tactics.
• Support inquiries on specific field performance issues related to IC; review and manage adjustments, appeals and impact analyses.

Position Qualifications and Experience Requirements:

Education

BA/BS degree required. MBA preferred.

Experience

• 7+ years of experience in Sales Incentive Compensation
• 3+ years of experience with data management and analysis
• Working knowledge of sales targeting/segmentation, sales force sizing/alignment, sales analysis, and reporting
• Knowledge of sales incentive theory and practical application
• Experience with IC plan design across all stages of product lifecycle (launch vs. mature brands)
• Demonstrated project management skills
• Strong presentation skills
• Experience working with sensitive and confidential material required.
• Experience working with multiple levels of in-house management (to VP level), as well as field-based personnel and management required.
• Proficient in Access, Excel, Powerpoint

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CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals.

Please take the time to review our benefits site to see what’s available to you as a CSL employee.

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