Peer to Peer Request Operations Analyst

About the Department 

Our Commercial Strategy and Marketing group creates and delivers human-centered experiences, where innovation meets customer-centricity, driving the ultimate experience for our patients. Our focus extends beyond transactions to craft experiences as one fully integrated, aligned and connected organization that puts empathy at the center, powered by insight and foresight.

We develop an end-to-end approach to strategy, focusing on every touchpoint that impacts our customers. We leverage data and insights to inform our decision-making processes, ensuring that our strategies are rooted in a deep understanding of customer needs and behaviors. Our 'test and learn’ mindset and approach enables us to iterate rapidly and refine our strategies based on real-world results.

We are building an intentional team culture that is made up of diverse skillsets, united by the shared belief that reinvention and learning is what fuels continuous growth. Do you get excited about exploring the unknown? Does the idea of driving value through human-centered design pull you in? Are you ready to experiment with us?

The Position

This position is responsible for leading the management of systems and processes needed to engage US HCPs for Speaking, Consulting, Advisory, and Authorship services and provides primary oversight and accountability for HCP Transactional spend data capture and delivery to the compliance organization. This position manages and iterates all systems and processes to review/reconcile/remediate all HCP Transfer of Value data for all Novo Nordisk therapeutic areas and will oversee the operational processing of Globally initiated HCP Spend data generated from utilization of US HCPs for contracted services. This role will be accountable for yearly HCP TOV data reporting timeliness and accuracy and will have oversight to identify and implement system and process enhancement that will result in more efficient and accurate US HCP spend reporting.

Relationships

Reports to the Peer to Peer Tech & Innovation Strategist and interacts with all NNI Therapeutic Area Marketing functions, as well as NNI Medical, Managed Markets, Corporate Communications and Public Affairs, Regulatory, Sales Execution, Commercial Effectiveness, Compliance, and Legal. Will also interact with NN A/S, and outside organizations. The position will also interact with other NN affiliates such as NNRCS or other NN Affiliate countries around the world. Additionally, this role will have direct written and verbal communications to external stakeholders such as Local/Regional/National KOLs and Health Care Organizations (HCOs) such as Hospitals and/or leading Academic Institutions. This role will also have intermittent interaction with senior leaders (VP and ET Members).

Essential Functions

• Budget Management:
• Facilitate/enhance budget processes that allow for the accurate payment for HCP services from the Global and affiliate organizations
• Manage IT/Process enhancement project budgets as needed

Physical Requirements

Hybrid model: 3 days in office and 2 days remote.

0-10% overnight travel required.

Qualifications

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.