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QA Representative – Device Assembly and Packaging

Eli Lilly and Company
Durham, North Carolina
Start date
Jun 22, 2024

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Quality, Quality Assurance
Required Education
Bachelors Degree
Position Type
Full time
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Job Details

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Position Description:

The Quality Assurance Representative for the Device Assembly and  Packaging team provides daily oversight, assistance, and guidance to issues such as non-conformance investigations, change control proposals, procedures revisions, validations, batch disposition, commissioning, and qualification activities. The Quality Assurance Representative position is essential for maintaining GMP compliance and providing support during preparation for General Inspections by various regulatory agencies.

Key Objectives/Deliverables:

  • Responsible for adhering to safety rules and maintaining a safe work environment for both yourself and others by supporting HSE corporate and site goals.
  • Lead, mentor, and coach operations and support personnel on quality matters.
  • Ensure regular presence in device assembly and packaging areas to monitor GMP programs, and quality systems.
  • Active on local process teams or indirect participation through project support activities.
  • Ability to assess and triage deviations / observations that occur within the device assembly and packaging areas.
  • Work with Lilly support groups and external partners to resolve or provide advice on product related issues. 
  • Participate in self-led inspections and provide support during internal / external regulatory inspections.
  • Effectively review and / or redline to ensure quality attributes are met. (i.e, deviations / observations, procedures, technical studies, validation protocols, change controls, and engineering documents).
  • Participate in projects to help improve productivity within the local process team or quality organization.
  • Support project and process improvement initiatives for Plant Process Teams as representative of the Quality function.
  • Approve commissioning qualification / validation documents for computer systems and equipment to ensure compliance with quality standards.

Requirements (Education, Experience, Training):

  • Experience in GMP facility.
  • Bachelor’s degree

Preferred attributes but not required:

  • Previous work with combination products or devices with experience with US/EU regulations and notified bodies.
  • CQE or CQA certification from the American Society for Quality (ASQ)
  • CSQA experience
  • Previous experience in GMP production environments.
  • Previous facility or area start up experience.
  • Demonstrate strong oral and written communication and interpersonal skills.
  • Demonstrated decision making and problem-solving skills.
  • Demonstrate knowledge and understanding of manufacturing process and Quality Systems.
  • Strong attention to detail
  • Proficiency with computer systems including Microsoft office products, SAP, Trackwise, etc.
  • Proven ability to work independently or as part of a team to resolve issues.

Additional Information:

  • Ability to work 8 hour days – Monday through Friday.
  • Ability to work overtime as required.
  • Ability to travel up to 10%  to other Lilly sites for meetings and coordination with global regulatory organizations.

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.



Science has been our calling from the beginning. Colonel Eli Lilly founded the company in 1876 and charged employees to “take what you find here and make it better and better.” More than 147 years later, we remain committed to his vision through every aspect of our business and the people we serve, starting with discovering the best treatments for those who take our medicines and extending to health care professionals, employees and the communities in which we live. Moreover, you can also count on the team at Lilly to be incredibly civic-minded, supporting our communities through philanthropy, volunteerism, and a creative and innovative can-do spirit. 

Company info
893 S Delaware St
United States

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