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Director - Demand Planning

Novo Nordisk
Plainsboro, NJ
Start date
Jun 19, 2024

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Administration, Information Technology, General
Required Education
Bachelors Degree
Position Type
Full time
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Job Details

About the Department 

The Finance and Operations dept. brings insights and intelligence to inform decision making & drives digitalization and business solutions to attain NNI goals. Finance and Operations works closely across the organization to guide enterprise-wide resource allocations, investment choices, drive core operations and develop insights to drive growth and operational excellence across the value chain while innovating for future capabilities. Our focus on innovation ensures we're constantly building future capabilities. We're responsible for regulating accounting, upholding workplace safety, managing our supply chain and sampling, supporting technological and data innovation, insights and analytics, delivering patient support solutions, maintaining our facilities and assuring the integrity and completeness of all business transactions. At Novo Nordisk, you will have the opportunity to build a life-changing career in a global business environment. We encourage our employees to make the most of their talent, and we reward hard work and dedication with opportunities for continuous learning and personal development. Are you ready to maximize your potential with us?


The Position

Manage, improve and execute standard processes for the demand planning and inventory fulfilment on an operational, tactical and strategic planning horizon covering the full NAO (US and Canada) product portfolio. This leader works cross-functionally to tailor and execute key planning processes, namely the S&OE (Sales & Operations Execution) and S&OP (Sales & Operations Planning) processes to achieve NNI Supply Chain objectives and safeguard supply to patients.



Reports to the Senior Director, Supply Chain Operations and Demand Planning. This position regularly interacts with NAO Finance Planning & Analysis, NAO Strategic Finance, NAO Brand leadership and HQ (PS Supply Chain in HQ, Production Planners & Site Supply Chain teams (at PS Sites, HQ & GBS), Commercial Portfolio Strategy, RareD Finance & Commercial Excellence).


Essential Functions

  • Planning process:
  • Sales & Operations Planning (S&OP):
  • Responsible for demand planning and forecasting process as the base for inventory planning and Product Supply capacity planning
  • Ownership of monthly S&OP across NAO
  • Manage review of monthly demand fluctuations and GAP analysis
  • Execute S&OP local review process (across NAO) resulting in tactical/strategic supply/demand analyses & decisions
  • Ensures market demand is properly reflected before it is released to HQ Product Supply organization monthly
    • Proactively align supply & demand in the S&OP planning horizon, identify imbalances and collaborate with HQ Product Supply to identify gap closing actions
    • Manage and contain supply constrains or risks in cooperation with HQ product supply to secure right allocation of products in accordance with the commercial priorities
    • Manage projects to implement improvements to the process
    • Sales & Operations Execution (S&OE):
    • Ownership of monthly S&OE across NAO
    • Monitor and review short term demand fluctuations
    • Execute S&OE local review process (across NAO) resulting in operational supply/demand analyses & decisions
    • Align supply & demand in the S&OE planning horizon, highlight imbalances and collaborate with HQ Product Supply to identify gap closing actions
    • Manage projects to implement improvements to the process
    • Planning process performance:
    • Monitors, adjusts and develops key performance metrics for planning processes
    • Creation and execution of management planning dashboards and analytics
  • Inventory and Fulfilment Planning:
  • Ownership Finished Goods Inventory Management & Optimization
  • Accountable for the Product Supply ensuring adequate inventory of finished goods for trade, patient assistance program (PAP) and sample goods
  • Supply and product preparation for launching products
  • Sample product operations strategy and re-kitting management
  • Inbound goods escalation point
  • Compliance reporting:
  • Accountable for accurate reporting for TAA Compliance to internal and external stakeholders

    Physical Requirements

    Plainsboro, NJ Home Office based. 10% travel required.


    Development of People

    Ensure that reporting personnel have individual development plans (IDP), with annual goals and measurements that are consistent with the priorities of the business, and that interim reviews are held so that their work is focused on those priorities, and they understand their level of accountability for results and the measurement process.


    Ensure that the IDP forms include completed learning and aspiration plans and are in place for all reporting personnel to enable the achievement of goals and capability to assume increased levels of responsibility.


    Manage the application and communication of all Novo Nordisk policies, procedures, and Novo Nordisk Way.



  • A Bachelor's degree is required, advanced degree is preferred
  • Requires a minimum of 8 years of progressively responsible business-related experience, pharmaceutical experience preferred
  • Prior management or leadership experience required
  • Demonstrated strategic business planning and execution experience within supply chain
  • Experienced engagement and collaboration with internal and external stakeholders

    We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.


    At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.


    Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.


    If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.


    Novo Nordisk is a leading global healthcare company, founded in 1923 and headquartered in Denmark. Our purpose is to drive change to defeat diabetes and other serious chronic diseases such as obesity and rare blood and endocrine disorders. We do so by pioneering scientific breakthroughs, expanding access to our medicines, and working to prevent and ultimately cure disease. Novo Nordisk employs about 54,400 people in 80 countries and markets its products in around 170 countries. For more information visit

    Our US Research & Development hub, located in the Greater Boston area, brings together the best talent to drive life science innovation. Located in Lexington, Watertown and Cambridge, our teams reflect the full scope of R&D, from early research through late-stage clinical development. We are building for the future by creating a distinct R&D community based on collaboration, partnerships, and cutting-edge research across multiple modalities and therapeutic areas. We recognize that improving human health starts here and that patients rely on us. By combining the speed and agility of biotech with the quality, resources, and stability of a large pharmaceutical company, our US R&D hub will benefit from the best of both worlds to develop new medicines that meet the needs of patients.


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    Company info
    75 Hayden Avenue
    United States

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