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Senior Director - US Demand Planning Lead

Eli Lilly and Company
Indianapolis, Indiana
Start date
Jun 12, 2024

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Job Details

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Organization Overview: 

At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism.

Organizational focus on leading the Supply Chain Business Unit for US markets and interface with commercial organization for demand planning, lifecycle planning, and customer services for domestic operations; Oversee global product implications in collaboration with the international business unit (IBU) leader.

Role Overview:

Commercial Demand Planning Lead to be responsible for standardizing the demand planning operations and forecast methodology and developing baseline forecast in collaboration with BU Liaisons and commercial team.



  • Standardization of Demand Planning Operations
    • Establish standards and framework to improve accuracy of demand forecasts for commercial assets based on historical data, market trends, inputs from relevant stakeholders
    • Establish and streamline exception management processes to troubleshoot demand planning related issues & escalations
    • Monitor KPIs for commercial demand planning processes
    • Identify and implement best practices to stay current with industry trends and innovations in demand planning and supply chain management to improve processes and systems
  • Manage Demand Forecasting
    • Develop the baseline therapeutic area demand forecast by collaborating with commercial teams to get demand shaping inputs
    • Provide inputs to demand adjustments performed by BU Liaisons on the baseline forecast
    • Highlight exceptions to be incorporated by BU Liaisons on the adjusted forecast
    • Lead demand forecast consensus review by collaborating with cross functional teams including IBU and commercial teams
    • Collaborate with Global Supply Planning functions for alignment and building consensus on commercial forecast to balance supply with demand
    • Report key demand shaping decisions and outcomes to leadership


  • Influence senior management on key decisions related to demand forecasting for commercial products
  • Demonstrate sound technical knowledge to influence BU Liaisons, manufacturing team and Global Supply Planning team to arrive at demand forecast consensus
  • Manage and develop a high-performing team to meet objectives and deliver results
  • Provide guidance for development and coaching to direct and indirect reports

Basic Requirements: 

1. Bachelor's degree plus minimum of 10+ years of experience in business, supply chain management, or a related field

2. 5+ years of experience in demand planning, preferably in the pharmaceutical or healthcare industry

3. Experience with selecting and implementing planning technology solution

4. Experience with developing & implementing demand planning framework & strategy, processes, performance metrics, modeling, forecasting, analysis, and simulation.

5. Leadership experience

Additional Skills/Preferences:

1. Advanced degree or certification in supply chain management

2. Strong analytical skills with proficiency in data analysis and forecasting tools 3. Excellent communication and interpersonal skills with the ability to collaborate effectively across functions

4. Detail-oriented with a focus on accuracy and precision

5. Six sigma green / black belt with relevant experience

6. Commercial and financial awareness with Project management skills (PMP Certified preferred)

7. Familiarity with regulatory requirements and compliance in the pharmaceutical industry

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.



Science has been our calling from the beginning. Colonel Eli Lilly founded the company in 1876 and charged employees to “take what you find here and make it better and better.” More than 147 years later, we remain committed to his vision through every aspect of our business and the people we serve, starting with discovering the best treatments for those who take our medicines and extending to health care professionals, employees and the communities in which we live. Moreover, you can also count on the team at Lilly to be incredibly civic-minded, supporting our communities through philanthropy, volunteerism, and a creative and innovative can-do spirit. 

Company info
893 S Delaware St
United States

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