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Strategic Planning & Operations Manager

Washington D.C., District of Columbia
Start date
Jun 11, 2024

Job Details


Youve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goals? At Amgen, our shared missionto serve patientsdrives all that we do. It is key to our becoming one of the worlds leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role.

Strategic Planning & Operations Manager

Increasing demand for observational research (now commonly referred to as real-world evidence (RWE) from regulatory and reimbursement authorities makes observational research a key component of drug development and commercialization. Amgen's Center for Observational Research (CfOR) is a global organization with an industry-leading analytical capability that generates RWE to support business needs across a products lifecycle.

CfOR scientists partner with internal stakeholders and industry experts to design, conduct, interpret and publish observational research that informs decision-making from the early development of a molecule to the design of clinical trials and the safety and efficacy of Amgen medicines.


What you will do

Lets do this. Lets change the world. This is a dynamic and fast-paced role focused on project management and operations support of the Obesity Franchise and CfOR-wide initiatives.

Key responsibilities for this role fall within the following areas:

  • Develop strong collaborative relationships with internal partners to support and proactively respond to business needs including cross-functional project management and operations support.
  • Develop detailed project plans, facilitating team meetings, encouraging collaboration, developing meeting minutes, and ensuring adherence to workflow processes.
  • Track the progress of project(s), including milestones, action items and escalation and resolution of issues.
  • Capture lessons-learned and find innovative solutions to improve processes and enhance efficiencies.
  • Advance the use of productivity tools in the organization, such as Teams, Copilot, Smartsheet and Miro
  • Provide staff operations support including headcount management, open headcount/requisition tracking and reconciliations to ensure best resource allocation aligned with the organizations strategic direction.
  • Wear multiple hats as needed Support the Operations Head, lead special projects, conduct required analysis and create deliverables as needed.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek has these qualifications:

Basic Qualifications:

Doctorate degree and research and program management experience


Masters degree and 2 years of research and program management experience


Bachelors degree and 4 years of related experience


Associate degree and 8 years of related experience


High school diploma / GED and 10 years of related experience

Preferred Qualifications:
  • A minimum of 10 years of project management experience, preferably at least 5 within the pharmaceutical/biotech industry.
  • Strong project management skills, lead and manage projects from concept to completion in a matrix and at times ambiguous environment with demonstrated success
  • Demonstrated ability to effectively navigate ambiguity, complexity, and competing priorities in a matrixed and fast-paced environment.
  • Experience in Agile project management and Agile frameworks (Scrum, Kanban, etc.) highly preferred.
  • Excellent written, analytical and oral communication skills. Able to clearly and effectively present information
  • Demonstrated self-starter, ability to work under limited supervision and coordinate multiple projects in a detail oriented and regulated environment
  • Experience with critically evaluating process and establishing innovative and creative solutions
  • Knowledge of Good Clinical Practices (GCP), FDA regulations and guidelines, & other applicable internal/external regulatory/compliance requirements/guidelines.
  • Understanding of drug commercialization & business practices.
  • Experience facilitating discussions and promoting collaboration across multiple parties
  • High proficiency with Microsoft Office suite, Miro and Smartsheet

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates professional and personal growth and well-being.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

  • Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans and bi-annual company-wide shutdowns
  • Flexible work models, including remote work arrangements, where possible
Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.



We are all different, yet we have this in common: our mission to serve patients. This sense of shared purpose is key to our becoming one of the world’s leading biotechnology companies. It guides us as we continue to launch new medicines and reach millions of patients worldwide.

We live the mission.

We win together.

We thrive on continual challenge.

Our team of 22,000+ scientists and professionals worldwide bring distinct perspectives and experiences to all we do. We leverage our global talent to achieve together—to research, manufacture and deliver ever-better products and greater depth to our mission.

At Amgen, there is a strong correlation between our high level of diversity and performance. Because addressing issues with a wider range of perspectives and approaches leads to more creative problem-solving. Together, we’re transforming the promise of science and biotechnology into therapies that have the power to restore health.

Connect with us to explore how you can Win, Live, and Thrive at Amgen.

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Company info
Corporate Headquarters
One Amgen Center Drive
Thousand Oaks

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