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Lead QA Technician (Day Shift)

Eli Lilly and Company
Concord, North Carolina
Start date
Jun 10, 2024

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Quality, Quality Assurance
Required Education
High School or equivalent
Position Type
Full time
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Job Details

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Organization Overview:

At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism.

The Lead Technician - QA - PAR (Day Shift) is responsible for providing QA oversight to GMP operations. The role will provide QA support of the start-up and qualification of the Concord site. The QA Floor Support Specialist will demonstrate teamwork by collaborating cross functionally with various levels of the organization. As the project progresses, this role will transition to supporting and escalating issues from manufacturing to the site-based process team for one of the following manufacturing areas:

  • Formulation and Equipment Preparation Processes
  • Parenteral Filling (Pre-Filled Syringes)
  • Automated and Semi-automated Visual Inspection


  • Support on-the-floor manufacturing activities with routine presence in the assigned manufacturing area.
  • Follow good documentation practices and compliance with site procedures.
  • Review and approve GMP documentation such as electronic batch records, logbooks, etc.
  • Support creation of Standard Operating Procedures and associated Forms, Tools and Training.
  • Troubleshoot and provide support to resolve equipment alarms and other issues in quality systems such as Trackwise and MES.
  • Maintain open communications between cross functional teams and area leadership.
  • Support the execution of inspection readiness activities including support of site self-inspections.
  • Support project initiatives needed for the project and Quality function.
  • Communicate any compliance issues associated with the project or site to Quality Management.
  • Evaluate potential product quality impact for any GMP-related incident and support the investigation and assist with safety investigations.


Basic Requirements:

  • High School diploma or equivalent
  • Knowledge of cGMP practices including good documentation practices, data integrity and regulatory compliance
  • Demonstrated ability to communicate with cross-functional teams including good oral and written communication skills
  • Strong attention to detail
  • Ability to work independently with minimal supervision
  • Proficiency with computer systems including Trackwise, MES, Microsoft Programs
  • Responsible for maintaining a safe work environment, working safely & accountable for supporting all HSE Corporate, Project, and Site Goals
  • Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for employment positions on the B paths or at R1 Level.

Additional Preferences:

  • Associates or Bachelors degree in a science, engineering, computer, or pharmaceutical related field of study, preferred
  • Previous experience with GMP manufacturing equipment prep, formulation, filling, and visual inspection
  • Previous experience with Manufacturing Execution Systems (MES) or electronic batch records
  • Previous technical writing experience
  • Technical aptitude and ability to train and mentor other team members

Additional Information:

  • Ability to work 12 hour shifts onsite on a rotating 2-2-3 schedule (not eligible for remote work)
  • Overtime and off-shift support may be required
  • May be required to respond to operational issues outside of core business hours and days
  • May be subject to post-offer physical and vision exam
  • Job is exposed to repetitive movements such as: Walking, Sitting, Bending, Twisting
  • Must have ability to lift 30 lbs

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.



Science has been our calling from the beginning. Colonel Eli Lilly founded the company in 1876 and charged employees to “take what you find here and make it better and better.” More than 147 years later, we remain committed to his vision through every aspect of our business and the people we serve, starting with discovering the best treatments for those who take our medicines and extending to health care professionals, employees and the communities in which we live. Moreover, you can also count on the team at Lilly to be incredibly civic-minded, supporting our communities through philanthropy, volunteerism, and a creative and innovative can-do spirit. 

Company info
893 S Delaware St
United States

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