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Operations Supervisor - Formulation

Eli Lilly and Company
Durham, North Carolina
Start date
Jun 6, 2024

Job Details

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Operations Supervisor – Parenteral Formulation (2 positions-1 Day Shift and 1 Night Shift) will support start up activities for multiple suites at the RTP manufacturing site.  The position will be responsible for managing two shifts on a rotating 12 hour schedule.  The teams will be primarily supporting dispensing and formulation activities with supplemental support tasks for parenteral material preparation.

Key Objectives

  • Support Site Leadership to build a diverse, inclusive, and capable site organization by delivering area operational procedures, quality processes and controls for Parenteral areas.
  • Responsible for hiring/managing 12+ direct reports (3 per shift and suite) working across 2 formulation suites.
  • Responsible for maintaining a safe work environment, working safely, and accountable for supporting all HSE goals.
  • Ensures adequate qualified/trained staffing for operators working on the manufacturing lines.
  • Communicate with the area Manager on quality, equipment, and operational issues and areas for improvement.
  • Responsible for the coaching, personal development, and performance evaluation of operators/technicians.
  • Originate/Investigate deviations or operational quality issues.
  • Collaborate with support functions to achieve a consensus for unexpected events during manufacturing.
  • Collaborate with support functions to Standard Operating Procedures.
  • Act as both administrator and technical leader for operations, setting a good example through demonstrated knowledge of procedures, compliance with quality systems and use of proper technique.
  • Responsible for shop floor execution as it relates to business plan, current Good Manufacturing Practice (CGMP) conformance and Operational Standards for Supply Chain Excellence (OSSCE)

Basic Requirements:

  • High School Diploma or equivalent
  • Previous experience in operations or directly supporting a pharmaceutical manufacturing operation.

Additional Skills/Preferences:

  • Bachelor’s Degree in science, engineering, or technical field
  • Previous experience in facility/area start-up environments
  • Previous experience with Manufacturing Execution Systems and electronic batch release.
  • Experience with root cause analysis, technical writing / authoring investigations
  • Knowledge of lean manufacturing principles
  • Demonstrated leadership experience
  • Skills in providing/receiving feedback and creating employee development plans
  • Basic computer skills (desktop software) are required.
  • Solid understanding of FDA guidelines and CGMP requirements.
  • Excellent interpersonal, written and oral communication skills
  • Strong organizational skills and ability to handle and prioritize multiple requests.
  • Strong technical aptitude and ability to train and mentor others.
  • Ability to adjust their schedules to meet milestones and to support both teams.
  • Ability to work in a controlled environment (classified and non-classified) which requires specific company provided gowning.
  • Ability to wear safety equipment (safety glasses, safety shoes, protective gloves etc.)

Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.



Science has been our calling from the beginning. Colonel Eli Lilly founded the company in 1876 and charged employees to “take what you find here and make it better and better.” More than 147 years later, we remain committed to his vision through every aspect of our business and the people we serve, starting with discovering the best treatments for those who take our medicines and extending to health care professionals, employees and the communities in which we live. Moreover, you can also count on the team at Lilly to be incredibly civic-minded, supporting our communities through philanthropy, volunteerism, and a creative and innovative can-do spirit. 

Company info
893 S Delaware St
United States

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