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Patient Recruitment & Retention Senior Manager

Thousand Oaks, California
Start date
May 31, 2024

Job Details


If you feel like youre part of something bigger, its because you are. At Amgen, our shared missionto serve patientsdrives all that we do. It is key to our becoming one of the worlds leading biotechnology companies. We are global collaborators who achieve togetherresearching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. Its time for a career you can be proud of.

Patient Recruitment & Retention Senior Manager


What you will do

Lets do this. Lets change the world. In this vital role you will lead the development and execution of the patient recruitment & retention (PRR) and decentralized clinical trial (DCT) strategies in partnership with clinical program team, global study management and cross-functional data teams to deliver a fully-optimized action plan. They will lead the identification, selection, and onboarding of the most suitable partners or solutions that effectively address the teams PRR and DCT needs. Additionally this role will serve as an internal subject matter expert, advising study teams on best practices and ensuring consistent standards and key lessons learned are applied across the portfolio for continuous improvement and maximum impact of the solutions.

Key Activities and responsibilities include
  • Develop and implement PRR and DCT strategies: Establish feasibility criteria and find opportunities for demonstrating PRR approaches and DCTs across the portfolio.

  • Collaborate with cross-functional collaborators: Partner with clinical program team, global study management, and other relevant teams to ensure seamless integration of PRR and DCT elements into clinical trials.

  • Advocate for adoption: Champion the benefits of the innovative PRR approaches and DCTs to internal partners, addressing potential concerns and promoting standard processes.

  • Identify and evaluate suitable technologies and vendors: Conduct market research, assess vendor capabilities, and select appropriate technology solutions to support various aspects of PRR and DCT implementation

  • Develop and manage feasibility assessments: Lead the evaluation of trial protocols and sites for suitability for PRR & DCT implementation, considering factors like patient population, regulatory landscape, and technological infrastructure

  • Contribute to authoring of PRR and DCT elements into protocols: Work with clinical operations and regulatory teams to adapt protocols for PRR & decentralized elements, ensuring compliance with applicable regulations and ethical considerations.

  • Manage and monitor PRR & DCT execution: Apply data analytics tools to track progress, identify trends, and measure the effectiveness of PRR and DCT strategies

  • Identify and manage potential risks associated with PRR & DCTs: Proactively identify potential challenges and risks associated with implementation and develop mitigation strategies to ensure patient safety and data integrity

  • Stay informed of the latest trends and regulations: Continuously monitor the evolving landscape of PRR & DCT solutions, regulatory guidelines, and industry standard processes.

  • Develop and maintain expertise in PRR & DCT methodologies: Possess a deep understanding of various PRR & DCT approaches

  • Contribute to the development and implementation of training programs: Educate and upskill internal teams on PRR & DCT concepts and standard processes

  • Analyze and report on PRR & DCT performance metrics: Track key performance indicators related to PRR & DCT implementation and provide insights for continuous improvement.


What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The dynamic professional we seek is a manager with these qualifications.

Basic Qualifications:
  • Doctorate degree & 2 years of directly related experience or equivalent, OR

  • Masters degree & 4 years of directly related experience or equivalent, OR

  • Bachelors degree & 6 years of directly related experience or equivalent, OR

  • Associates degree & 10 years of directly related experience or equivalent, OR

  • High school diploma / GED & 12 years of directly related experience

Preferred Qualifications:
  • 5+ years work experience in life sciences or medically related field, including 3 years of biopharmaceutical clinical research experience obtained working on clinical trials at a biotech, pharmaceutical, or CRO company

  • Patient recruitment, retention and DCT strategy planning and/or experience managing recruitment, retention and DCT vendors


What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates professional and personal growth and well-being.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

  • Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.

  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

  • Stock-based long-term incentives

  • Award-winning time-off plans and bi-annual company-wide shutdowns

  • Flexible work models, including remote work arrangements, where possible

Apply now for a career that defies imagination

Objects in your future are closer than they appear. Join us.

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.



We are all different, yet we have this in common: our mission to serve patients. This sense of shared purpose is key to our becoming one of the world’s leading biotechnology companies. It guides us as we continue to launch new medicines and reach millions of patients worldwide.

We live the mission.

We win together.

We thrive on continual challenge.

Our team of 22,000+ scientists and professionals worldwide bring distinct perspectives and experiences to all we do. We leverage our global talent to achieve together—to research, manufacture and deliver ever-better products and greater depth to our mission.

At Amgen, there is a strong correlation between our high level of diversity and performance. Because addressing issues with a wider range of perspectives and approaches leads to more creative problem-solving. Together, we’re transforming the promise of science and biotechnology into therapies that have the power to restore health.

Connect with us to explore how you can Win, Live, and Thrive at Amgen.

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Company info
Corporate Headquarters
One Amgen Center Drive
Thousand Oaks

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