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Pharmaceutical Sales - Territory Manager Sr. Care Specialty

Eli Lilly and Company
Boston, Massachusetts
Start date
Mar 15, 2023

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Job Details

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Position Territory - BOSTON MA SR CARE 130109

Key Responsibilities

The Senior Care Account Specialist will be responsible for all aspects of developing, managing, selling and growing the portfolio of products in their territory. The specialist will champion relationships with a mix of prescribers, nurses, pharmacists and nursing home facility decision makers to promote Lilly’s portfolio in the Long-Term Care setting. Additional responsibilities include partnering with Lilly Value and Access (LVA), Senior Care Account Executives (AE) in order to develop local and regional Skilled Nursing Facility (SNF) chains, and Lilly alliance partners to pull through plans that align the entire Long-Term Care (LTC) treatment team. 

  • Develop deep professional/industry knowledge in multiple disease states represented in Lilly Diabetes and Endocrine portfolios including knowledge of competitive products.

  • Identify and develop business relationships with key customers, state and local advocacy groups, teaching institutions, key influencers/prescribers, and managed care organizations and establish oneself as a true diabetes/endocrine expert and resource.

  • Drive sales growth of the product portfolio.

  • Build outstanding customer experiences by engaging in active dialogue to understand the customer’s needs and delivering appropriate resources and relevant information to influence appropriate use of product portfolio.

  • Effective selling of multiple products on a single call. 

  • Effective account management skills to develop an account/MD target list, evaluate and set an appropriate territory workload, and achieve key efficiency parameters

  • Sell in a changing health care environment, utilizing critical thinking and strategic mindset to understand the environment (payer, health systems, business) and gain access to the customers to make an impact on patients’ lives

  • Operate with high integrity and comply with Lilly policies and procedures

  • Work across different account levels: with hospitals, department chiefs, nurses, certified diabetes educators, and allied medical professionals to optimize Lilly’s contribution to successful diabetes care with targeted accounts.

  • Develops partnerships with customers to provide resources and meet their clinical, disease state, product related and reimbursement needs to improve their ability to deliver quality resident care and grow the profitability of their business

  • Focus on developing or building key resource and referral networks to enhance the standard of care for LTC residents with diabetes and within the territory

  • Professional/industry knowledge in multiple disease states represented in Lilly Diabetes and Endocrine portfolios including knowledge of all aspects of the diabetes disease state, diagnostics, incidence, treatments, competitive products, and reimbursement. In addition, an in-depth knowledge of LTC regulations, resident flow, and resident care parameters is important. Additionally, knowledge in payer dynamics, Part A/Part D access, and LTC profitability parameters will allow the specialist to bring value to individual customers and facilities in this healthcare segment

  • Effectively utilize account selling skills to achieve goals through building relationships and meeting needs with all members of the LTC resident’s care team (Pharmacist, MD/NP/PA, LPN/RN)

  • Effectively utilize our LTC expertise to conduct analysis on account/MD potentials, market trends/dynamics, and develop/implement territory business plan.

Basic Qualifications

  • Bachelor’s degree as well as professional certification or license required to perform this position (if required by a specific state) PLUS, any of the following:

    • 1 or more years of sales experience (pharmaceutical or non-pharmaceutical) following the completion of undergraduate degree

    • 1-3 or more years of work experience since undergraduate degree was obtained

  • Valid driver’s license and acceptable driving record

  • Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position

Additional Skills/Preferences

  • Bilingual skills as aligned with territory and customer needs

  • Live within the territory or within 30 miles of territory boundaries

  • Excellent interpersonal skills with ability to coordinate with partners

  • Excellent communication and organizational skills

  • Ability to collaborate in a team environment

  • Ability to build and maintain lasting relationships with key accounts and caregivers

  • Demonstrated ability to learn, apply and communicate technical/scientific knowledge

  • Proven leadership and teamwork with peers; ability to influence teammates to build a strong performance-centered culture

  • Top 1/3 portfolio sales results, 1 out of last 3 years

  • Demonstrated business acumen and business ownership mentality

  • Account Based Selling experience

  • Demonstrated project management, problem solving and analytical skills  

Candidates should reside south of Boston, below interstate 95, east of interstate 495 and north of Providence, RI.

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.

As a condition of employment with Eli Lilly and Company and its subsidiaries in the United States and Puerto Rico, you must be fully COVID-19 vaccinated and provide proof of vaccination satisfactory to the company (subject to applicable law). 



Science has been our calling from the beginning. Colonel Eli Lilly founded the company in 1876 and charged employees to “take what you find here and make it better and better.” More than 147 years later, we remain committed to his vision through every aspect of our business and the people we serve, starting with discovering the best treatments for those who take our medicines and extending to health care professionals, employees and the communities in which we live. Moreover, you can also count on the team at Lilly to be incredibly civic-minded, supporting our communities through philanthropy, volunteerism, and a creative and innovative can-do spirit. 

Company info
893 S Delaware St
United States

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